- Heightened competition and availability of near-core digital offerings
- Softer consumer and business spend
- Change in customer behaviour and consumption patterns
- Maintaining consistent network experience amid traffic hike
- Protecting Digi’s network and customers from increased security threats
- Covid-19 disruption and impact on operations
Digi.Com Berhad
Greenhouse gas emissions & sustainability report data
In its 2020 reporting, Digi.Com Berhad disclosed greenhouse gas emissions of 167.0K tonnes. By scope: Scope 1: 10.7K tonnes; Scope 2: 155.5K tonnes; Scope 3: 745 tonnes. Figures are as stated in the company's own report and may use different boundaries, units or methods (for example market-based vs location-based Scope 2), so compare with care.
GHG Emissions
167.0K tonnes
2020
Water Usage
78.9K m3
2020
Waste
251 tonnes
2020
Energy Use
283.3 GWh
2020
📊 Emissions by Scope (2020)
| Scope | What it covers | Reported value |
|---|---|---|
| Scope 1 | Direct emissions from sources the company owns or controls (fuel combustion, company vehicles, process and fugitive emissions). | 10.7K tonnes |
| Scope 2 | Indirect emissions from purchased electricity, steam, heat and cooling. | 155.5K tonnes |
| Scope 3 | Other indirect emissions across the value chain (purchased goods, business travel, use of sold products, etc.). | 745 tonnes |
New to scopes? Read Scope 1, 2 and 3 emissions explained and market-based vs location-based Scope 2.
✅ Reported Environmental Achievements
- Recorded 166,953 tonnes in total carbon emissions (FY2019: 175,200 tonnes). Attributed to the on-going network modernisation and operational efficiency initiatives
- 27% improvement in energy usage per data terabyte of 0.16 MWh (FY2019: 0.22 MWh)
- 31% improvement in carbon intensity per data usage of 0.09 tCO2e (FY2019: 0.13 tCO2e)
🎯 Climate & Sustainability Targets
🔜 Short-term
- Sustainably grow Consumer, and lead organic B2B revenue growth
- 20% growth in Postpaid and Fixed subscribers
- 33% growth in B2B revenues
📅 Medium-term
- Best customer experience, built on channel digitalisation and automated operations
- Leader on sustainable business standards and ESG practices in Malaysia
- 100% touch-free operations on Digi’s network
🔭 Long-term
- Achieve our joint Group’s Science-Based target of 50% reduction by 2030
🌱 ESG Focus Areas
Network stability and qualityDigital inclusion and accessibilityResponsible businessEmployee health and safetyEnvironmental sustainabilityData privacy and security