- Climate change risks (physical and transition)
- Supply chain sustainability challenges
Zendesk, Inc.
Greenhouse gas emissions & sustainability report data
In its 2023 reporting, Zendesk, Inc. disclosed greenhouse gas emissions of 60.3K tCO2e/year. By scope: Scope 1: 243 tCO2e/year; Scope 2: 0 tCO2e/year; Scope 3: 60.3K tCO2e/year. Figures are as stated in the company's own report and may use different boundaries, units or methods (for example market-based vs location-based Scope 2), so compare with care.
GHG Emissions
60.3K tCO2e/year
2023
Renewable Energy
100% of total energy use
of total energy
Energy Use
4.1K MWh/year
2023
📊 Emissions by Scope (2023)
| Scope | What it covers | Reported value |
|---|---|---|
| Scope 1 | Direct emissions from sources the company owns or controls (fuel combustion, company vehicles, process and fugitive emissions). | 243 tCO2e/year |
| Scope 2 | Indirect emissions from purchased electricity, steam, heat and cooling. | 0 tCO2e/year |
| Scope 3 | Other indirect emissions across the value chain (purchased goods, business travel, use of sold products, etc.). | 60.3K tCO2e/year |
New to scopes? Read Scope 1, 2 and 3 emissions explained and market-based vs location-based Scope 2.
✅ Reported Environmental Achievements
- Maintained carbon neutrality for product operations and employee travel
- Achieved 100% renewable energy usage in offices
- Emissions reduction goals validated by the Science-Based Targets initiative
- Recognized as one of America’s Top 10 Climate Leaders by USA Today
- Carbon intensity decreased by 18% from 2020 to 2023
🎯 Climate & Sustainability Targets
🔜 Short-term
- Reduce absolute Scope 1 and 2 GHG emissions from our offices by 84.2% by 2030 from a 2019 base year
📅 Medium-term
- 68.4% of our suppliers by emissions, covering purchased goods and services, and capital goods, will have science-based targets by 2027
🔭 Long-term
- Net zero emissions
🌱 ESG Focus Areas
Environmental SustainabilitySocial ImpactGovernance