- Significant change across the organisation, including the appointment of a new Chief Executive
- Inflationary pressures on the business
- High interest rates
- Intense competition
- Geopolitical challenges and supply chain disruptions
- Increased demand for connectivity
- Economic uncertainty
- Rapid advances in AI and data use
- Growing ESG focus
- Increased regulatory scrutiny
BT Group plc
Greenhouse gas emissions & sustainability report data
Figures are as stated in the company's own report and may use different boundaries, units or methods (for example market-based vs location-based Scope 2), so compare with care.
Renewable Energy
24% (UK electricity demand)
of total energy
Water Usage
1.3M m3/year (UK)
2024
Waste
69.0K tons/year (global)
2024
📈 Emissions by Report Period
| Report period | Headline emissions figure reported |
|---|---|
| 2020-2021 | 172 ktCO2e (Scopes 1 & 2) |
| 2019-2020 | 243 Ktonnes CO2e/year |
Each row is the headline figure extracted from a different report; scope coverage and methodology can change between years.
✅ Reported Environmental Achievements
- 61% reduction in operational carbon emissions intensity (compared to FY17 levels)
- 140GWh reduction in global energy consumption (4% drop)
- Over 4,100 electric vehicles added to the fleet
- Customers avoided more than 1.5m tonnes of carbon emissions through BT products and services
🎯 Climate & Sustainability Targets
🔜 Short-term
- Reduce water consumption by 12% (UK)
📅 Medium-term
- Achieve net zero carbon emissions in operations by 2031
- Reduce supply chain carbon emissions by 42% by 2031
- Help customers avoid 60m tonnes of CO2e by 2030
- Increase take-back rate for distributed mobile devices to 20% by 2030
🔭 Long-term
- Achieve net zero for supply chain and customer carbon emissions by 2041
- Build towards a circular BT Group by 2030, and a circular tech and telco ecosystem by 2040
🌱 ESG Focus Areas
Climate changeDigital inclusionDiversity & InclusionResponsible technologyCircular economy